CONSULTING BY M, LLC

Return And Refund Policy

Return and Refund Policy

1. Service Agreements

All consulting services are provided under a specific service agreement or contract. Each agreement outlines the scope of work, timelines, and payment terms. The terms below apply to all engagements.

2. Cancellation Policy

  • Retainer Services: Clients on retainer may cancel their retainer agreement with 30 days’ written notice.

  • Project-Based Services: For fixed-scope projects, cancellation must be requested in writing. Fees for work already completed will be retained by CONSULTING BY M, LLC.

3. Refund Policy

  • Unused Retainer Hours: Any unused, pre-paid retainer hours are eligible for a refund, provided the retainer agreement has been canceled and all outstanding invoices have been settled.

  • Completed Work: Once consulting services have been delivered, all fees are considered earned and are non-refundable.

  • Initial Consultations: Fees for initial consultations, if any, are non-refundable.

4. How to Request a Refund

To request a refund, please contact us at:

Email: email@consultingbym.online
Subject Line: Refund Request – [Your Invoice Number]

We will process valid refund requests within 5-10 business days.

5. Changes to This Policy

CONSULTING BY M, LLC reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page.

6. Contact Us

If you have any questions about this policy, please contact us at email@consultingbym.online.

CONSULTING BY M, LLC
12044 WASHINGTON STREET
PEMBROKE PINES, FL 33025
UNITED STATES

Email: email@consultingbym.online
Phone: (+1) 321-679-3920