Terms and Conditions

1. Introduction

Welcome to CONSULTING BY M, LLC. By accessing our website and using our consulting services, you agree to comply with and be bound by the following Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

2. Definitions

  • “Company,” “we,” “our,” “us” refers to CONSULTING BY M, LLC.

  • “Client,” “you,” “your” refers to the individual or business using our services or website.

  • “Services” refers to consulting services provided by CONSULTING BY M, LLC, including but not limited to market research, business strategy consulting, and digital marketing consulting.

3. Consulting Services

Our consulting services are provided based on individual client needs. Services are delivered through:

  • Initial consultation and discovery sessions

  • Customized consulting agreements

  • Project-based or retainer arrangements

All consulting services are subject to a separate agreement signed by both parties. These Terms and Conditions apply to all interactions and agreements.

4. Client Responsibilities

By engaging our services, you agree to:

  • Provide accurate and complete information relevant to the consulting engagement

  • Respond promptly to requests for information and feedback

  • Implement recommendations at your own discretion

  • Not hold CONSULTING BY M, LLC liable for business outcomes resulting from implementation of our advice

5. Payment Terms

Payment terms for consulting services will be outlined in the individual service agreement or consulting contract. Standard payment terms include:

  • Initial consultations may be free or charged at a pre-agreed rate

  • Project-based fees are invoiced as per the agreement

  • Retainer services are billed monthly or as agreed

Payment is due within the timeframe specified on the invoice. Late payments may incur penalties as specified in the consulting agreement.

6. Refund and Cancellation Policy

  • Retainer Services: Clients on retainer may cancel their agreement with 30 days’ written notice. Unused, pre-paid retainer hours are eligible for a refund, provided all outstanding invoices have been settled.

  • Project-Based Services: For fixed-scope projects, cancellation must be requested in writing. Fees for work already completed are non-refundable.

  • Completed Work: Once consulting services have been delivered, all fees are considered earned and are non-refundable.

  • Initial Consultations: Fees for initial consultations, if any, are non-refundable.

To request a refund or cancellation, contact us at email@consultingbym.online with your invoice number and request details.

7. Intellectual Property

  • All materials, documents, methodologies, and intellectual property provided by CONSULTING BY M, LLC are owned by the Company and are protected by copyright and intellectual property laws.

  • Clients may use deliverables for their internal business purposes only.

  • You may not reproduce, distribute, or resell any materials provided without explicit written permission.

8. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information shared during the consulting engagement. Confidential information includes:

  • Business strategies and plans

  • Financial information

  • Client lists and customer data

  • Proprietary processes and methodologies

This confidentiality obligation survives the termination of our engagement.

9. Limitation of Liability

To the fullest extent permitted by law, CONSULTING BY M, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use our services

  • Any advice, recommendations, or information provided

  • Business decisions made based on our consulting services

Our total liability shall not exceed the total fees paid by you for the specific consulting engagement.

10. Disclaimer of Warranties

Our consulting services and website are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding:

  • The accuracy or completeness of information provided

  • The results to be achieved from our advice

  • The uninterrupted or error-free operation of our website

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Accessing them is at your own risk.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts of Florida.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

CONSULTING BY M, LLC
12044 WASHINGTON STREET
PEMBROKE PINES, FL 33025
UNITED STATES

Email: email@consultingbym.online
Phone: (+1) 321-679-3920